History

The idea for the Traditional Credit Union (TCU) was originally developed by a group of Aboriginal Elders to provide financial services to residents of Arnhemland communities who were disadvantaged by a lack of banking and other financial services.

We would not have developed any further if it weren't for grant funding received from the then Government Department ATSIC and the Arnhemland Progress Association. Through the tireless efforts of a number of Aboriginal Elders and the Arnhemland Progress Association we were incorporated as a credit union on the 5th December 1994.

With our first remote branch opened in Milingimbi in 1995 we have grown to a network of twelve branches. As a credit union, our members (whether individuals, family groups or organisations) are shareholders and hence the primary focus for us is the needs of our members.

Our Vision

Our Mission

"Our mission statement is to provide personalised quality financial services for the Indigenous people and organisations in remote communities while respecting and valuing the cultural heritage of Indigenous Australians."

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To ensure we operate in a fair and ethical manner, Traditional Credit Union supports the Mutual Banking Code of Practice, developed for credit unions by Abacus.

Our focus is to provide high levels of friendly, personalised service and value-for-money products while still generating profit so we are able to give back to our membersWe will support and promote this Code of Practice.

The Code contains 10 key promises that outline how we will do this.

1. We will be fair and ethical in our dealings with you
2. We will focus on our members
3. We will give you clear information about our products and services
4. We will be responsible lenders
5. We will deliver high customer service and standards
6. We will deal fairly with any complaints
7. We will recognise member rights as owners
8. We will comply with our legal and industry obligations
9. We will recognise our impact on the wider community
10. We will support and promote this Code of Practice.

As a subscriber to the Mutual Banking Code Of Practice, we are required to adhere to the obligations of the code, along with all financial services laws. Our business practices, products and services are designed to comply with this code.

Our first remote branch in Milingimbi
was opened in 1995

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